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Prof. Bob Townley from University of York Explores Organisational Challenges in Exclusive Masterclass at ATLAS

Prof. Bob Townley from University of York Explores Organisational Challenges in Exclusive Masterclass at ATLAS
  • PublishedMarch 7, 2024

In the ever-evolving landscape of global challenges, ATLAS SkillTech University remains committed to providing its students with a globalised education, offering them the chance to learn from distinguished educators and industry leaders worldwide. Recently, the university had the privilege of hosting Bob Townley, a distinguished lecturer and Director of Postgraduate Programs at the University of York, for an enriching masterclass on ‘Issues for Management and Organisations in Challenging Times.’ This session not only delved into the complexities of organisational management but also highlighted the university’s dedication to fostering a globalised outlook on learning.

Bob Townley’s Insightful Perspectives

Bob Townley’s masterclass encapsulated a multifaceted exploration of the challenges faced by organisations in today’s dynamic world. Drawing on the concept of ‘situated knowledge,’ Townley emphasised the importance of understanding one’s context and experiences in navigating the intricacies of modern-day issues.

Organisations’ Interconnectedness with societal issues

“Organisations and society inextricably linked though Work & Employment, Politics and Policy, new technology, cities and communities, sustainability and challenges and crisis.”

The masterclass tackled a range of global challenges, from geopolitical crises to the aftermath of the COVID-19 pandemic. The acronym VUCA (Volatile, Uncertain, Complex, Ambiguous) succinctly captured the essence of the world we inhabit. Townley underscored the interconnectedness of organisations with broader societal issues, emphasising the need for a holistic approach that considers work, employment, politics, technology and environmental sustainability.

Leadership in the Face of Uncertainty

“Vulnerability is the birthplace of love, belonging, joy, courage, empathy and creativity”.

One of the key takeaways was the exploration of leadership dimensions. From traditional authoritarian models to contemporary transformational leadership, Townley highlighted the evolving nature of leadership in the post-COVID era. Notably, the concept of ‘compassionate leadership’ took center stage, with examples like the New Zealand Prime Minister showcasing empathy and understanding in times of crisis.

The Role of Culture, Ethics and Power

Culture, ethics and power dynamics within organisations were dissected using models such as Schein’s Iceberg Model (1992). Townley delved into the ethical frameworks governing organisational behavior, emphasising the role of Corporate Social Responsibility (CSR) in aligning business practices with societal values.

Power and control, woven into the fabric of organisations, were examined in-depth. The masterclass explored the nuances of resistance and interdependence, offering a nuanced perspective on addressing challenges collectively.

Skills for Tomorrow

Bob Townley’s masterclass also shed light on the skills crucial for navigating the uncertain future. From creative thinking and AI literacy to resilience and empathy, the session outlined a comprehensive set of skills that students should cultivate to thrive in 2023 and beyond.

Top Skills for 2023

•             Creative Thinking

•             AI and big data

•             leadership and social influence

•             resilience, flexibility and agility

•             Curiosity and lifelong learning

•             Technological literacy

•             Motivation and self-awareness

•             Talent Management

•             Empathy and active listening

•             Service orientation and customer service

ATLAS SkillTech University’s commitment to providing students with a globalised perspective on education is evident through sessions like Bob Townley’s masterclass. By addressing the complexities of organisational management and leadership in challenging times, the university ensures that its students are well-equipped to face the uncertainties of the future. As we embrace the interconnectedness of the world, ATLAS SkillTech University stands as a hub of education, preparing its students for success in a rapidly changing global landscape.